Privacy

Property Stop LTD operates out the site (www.property-stop.com) to provide services including Property Lettings, Property management and general property Queries.

Property Stop LTD is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been addressed to help you understand what private information we collect and how your information is used.

Types of information collected:

Within our website (www.property-stop.com, and Rightmove enquiries) we can collect the following information from our customers:

- Name

- Current Address

- Phone number

- Email address

- Desired message on our let's chat section.

We automatically collect data on how our users visit (www.property-stop.com), such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.

Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access (www.property-stop.com).

Social media information:

Property Stop LTD is linked with our social media accounts (Instagram and Facebook). Through this we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with social media accounts.

Policy on collecting sensitive personal information.

Property Stop LTD does not gather any of your sensitive personal information, such as your social security number, driver's licence number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.

How the information is used:

At Property Stop LTD we only use your personal information to help you utilise everything

Property Stop Ltd has to offer. This includes:

- Carrying out a tenancy and management package with us, we will set up an account in your name and hold all your details on our database.

- Completing rental/maintenance transactions/invoices

- Fulfilling customer service requests (such as updated of properties we currently have on the market)

- Communicating our packages and properties we have to offer.

- Contacting you regarding updates within our company and policies.

- Making all of Property Stops services available to you in a convenient manner.

- Providing advertisements that are relevant to you when you visit our website (www.property-stop.com)

- Evaluating analytics to see how our customers engage with (www.property-stop.com)

Length of time personal information is stored:

We may store your personal information for an extended period, depending on how we need to use the information. Within Property Stop LTD we will keep your email address, name, and number on file if you have an agreement with us, and at least 6 years after the vacate date. In addition, we may need to keep your billing information on file for an extended period to maintain our internal transaction records.

Who is your information shared with:

We may share your information with third parties, but only those affiliates that Property Stop LTD has fully vetted and created a partnership with. For more information about our affiliates, please contact us at rentals@property-stop.com

The only reason we will ever share your information with affiliates is for the following purposes:

Processing transactions

Carrying out reference checks.

Providing excellent customer service.

Issuing email and text message communications.

When organising a contractor to conduct works at a property.

Information Security:

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users.

However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.

Ability to decline to provide personal information.

You can, of course, decline to disclose your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Property Stop LTD and all its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.

Additional Questions:

If you have questions regarding this privacy policy, feel free to contact us at www.property-stop.com and a Property Stop LTD representative will respond to your privacy policy questions as soon as possible.

01245 346600rentals@property-stop.com
1 Kingsdale Business Centre,
Regina Road, Chelmsford,
Essex, CM1 1PE
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